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If you operate a remote or hybrid work environment, you likely rely on Microsoft Teams to communicate and collaborate, but did you know about Teams phone migration? Businesses all over the world use Microsoft Teams; in fact, Microsoft hit a milestone back in July, with over 250 million active monthly users. 

Its seamless integration with Microsoft 365 allows businesses to both improve their collaboration and boost their productivity, but Microsoft Teams has much more to offer than the chat function we’re all too familiar with. The Teams platform also includes VoIP calling, offering businesses a cloud-based phone system that is more affordable and efficient than a traditional one.

To conclude our four-part series on business telephony, in this blog, you’ll discover how Microsoft Teams Voice will change your business telephony experience and what you need to consider when making the move.


Reasons to Migrate to Microsoft Teams Voice 

Microsoft Teams Voice offers many benefits for businesses wanting to improve team communication and collaboration and give their productivity a boost:

#1 Seamless Integration

Microsoft Teams Voice easily integrates with various Microsoft applications and more.This includes messaging platforms like Microsoft Teams, widely-used email services, and other productivity tools. This cohesive integration ensures a streamlined workflow, allowing employees to access all communication channels from a single platform. This not only enhances productivity, it also simplifies the user experience, making it easier for businesses to adopt and use the full spectrum of Microsoft’s collaborative tools.

#2 Lower Costs 

Microsoft Teams Voice is designed with scalability in mind, allowing you to customise your communication solutions based on your specific needs. This scalability ensures that you only pay for the features and services that are essential for your company, making it a cost-effective solution. 

Additionally, the ability to leverage existing devices such as laptops, smartphones and headsets eliminates the need for investing in dedicated hardware. This reduces upfront costs and promotes a more agile and cost-efficient communication infrastructure.

#3 Flexible Workplace

The cloud-based nature of Microsoft Teams Voice gives businesses the flexibility to adapt to various work environments. Whether employees are working remotely, in the office or in a hybrid setting, they can easily access the phone system from any location. 

This flexibility is crucial in allowing teams to stay connected and maintain efficient communication channels regardless of their physical location. It ensures that business operations can continue seamlessly, promoting collaboration and productivity across diverse work scenarios.

#4 More Security

Microsoft’s cloud-based services are equipped with robust security measures, providing a secure environment for all users that safeguards sensitive information and ensures higher call quality. 

By relying on Microsoft’s expertise in managing cloud services, you can benefit from a more resilient and secure communication platform with a minimised risk of disruptions and unauthorised access to communication channels. This commitment to security is especially crucial for businesses that prioritise data protection and compliance with industry regulations.

Read our blog to find out more about Microsoft Teams Voice and why it is a viable phone system.


Teams voice migration

Best Practises Before You Start Your Migration 

There are a few steps you need to follow before migrating to Microsoft Teams Voice. Follow these best practices to make the move as smooth as possible:

  1. Get a Microsoft Business Voice licence 
  2. Test your internet connection
  3. Train your staff
  4. Get additional support from BITS

#1 Get Your Microsoft Business Voice License

The first step in your migration is to ensure that you have a Microsoft 365 subscription and determine which calling plan you need for your business. Will you be making and receiving both external and internal calls, will they be solely national or international, etc. Microsoft offers two main options: Business Voice with Call Planning and Business Voice without Call Planning. 

#2 Test your internet connection

The next step is testing your internet connection. Will your internet be strong and fast enough to support Business Voice and the number of calls your employees make a day? 

#3 Provide training

Install Teams on your staff’s devices and make sure to train your team once you have adopted Teams Voice calling. That way they know exactly what they are doing and are not thrown in at the deep end. 

#4 Get support from BITS

BITS can guide you through all these steps and help you set up the effective cloud-based phone system for your business. We will help you keep connected and collaborative

 Teams Phone Migration With BITS

Implementing a Microsoft Teams Voice migration offers your business a comprehensive and efficient communication solution, combining seamless integration with existing Microsoft tools, scalability for cost control, flexibility in work environments, and enhanced security measures. What’s more, moving your phone system over is made easier than ever with BITS. 

Book a free consultation with one of our telephony experts today and make the move to Microsoft Teams Voice with our expert help..