How a scalable SD-WAN (Software Defined, Wide Area
Network) solution enabled secure access across multiple
international offices

CLIENT OVERVIEW

Carne Group is a global leader in fund governance and regulatory support for the
asset management industry. Established in 2004 and with over 650 professionals
across Dublin (HQ), London, Luxembourg, Jersey and elsewhere, it supports fund
managers overseeing more than $2 trillion in assets.

CHALLENGE

Carne Group was undertaking a major ICT transformation initiative. Their goal was
to build a “workplace of the future”—a work environment supported by a resilient,
cloud-first infrastructure.

Carne’s global presence and regulatory obligations demanded a highly robust and
compliant IT infrastructure. They needed a network solution that would deliver the following critical requirements:

• Always-on VPN access for a distributed workforce

• Minimal reliance on on-premises hardware

• Automated failover and high availability

• ISO 27001-aligned security architecture

• Standardisation across multiple locations in different countries

THE SOLUTION 

To deliver on these goals, Carne turned to Business IT Solutions (BITS) – a longstanding trusted partner.
BITS implemented a software-defined wide area network (SD-WAN) solution built around LANCOM hardware and the LANCOM Management Cloud platform. This solution was engineered to be robust, agile, and aligned with Carne’s cloud first strategy.

Key features of the solution included:

• Resilient Internet Connectivity across all sites, via fibre, ensuring user’s performance expectations can be met consistently

• Zero-touch deployment with centralized configuration and control through the LANCOM Management Cloud

• High availability architecture, including Active/Active router setups and redundant Layer 3 switch stacks

• Secure site-to-site VPNs with simplified one-click configuration

• Wi-Fi 6/6e support, including AI-driven channel optimization for enhanced wireless performance

• Software-defined VLANs and WLANs for flexible and scalable network segmentation

• GDPR-compliant cloud hosting to meet strict data protection requirements

The implementation was governed by a clear Client Service Agreement and a
shared budget file – ensuring full cost transparency and alignment with internal governance processes.

THE BENEFITS

The SD-WAN solution provided by BITS delivered substantial operational and
strategic benefits to the Carne Group including:

• Operational Simplicity: Carne’s IT team can now view their global WAN
infrastructure from a single pane of glass – thereby significantly reducing
complexity.

• Follow me access for all Users: Carne’s staff can now work from any
global site with the system automatically granting access, via the local
area network, to their multiple cloud systems.

• Reliable Support: BITS provides 24/7 system monitoring and
management coupled with unlimited support – resulting in the high levels
of uptime that Carne have become accustomed to.

As Carne continues to scale globally, its robust cloud-first policy will ensure it remains agile, secure, and compliant in an increasingly complex regulatory environment.