Managed Services

24/7 IT Performance Monitoring 

Ensure your IT infrastructure and services are running at optimal performance with our Always on IT performance monitoring solutions. End-to-end managed solutions tailored to your business.

Hardware & Software Support 

BITS manage complex hardware and cloud-based solutions for clients across the country. Our specialist IT Support team manage software seamlessly and take care of everything so you can concentrate on the day job.

Helpdesk Access 

The nature of Helpdesk Support has changed massively over the years.  The level of support and assistance you can get from our Helpdesk Team, in the majority of cases, allows the issues to be resolved in a much faster manner.

Proactive & Preventative Maintenance 

At BITS, we offer a full range of support contract options to those clients who are heavily dependent on their computer network and IT systems for their day-to-day operations. In order to minimise your downtime in the event of an IT problem occurring, we provide a service agreement that guarantees fast, reliable & professional assistance.

Patching & System Updates

IT Systems are in constant need of updates, patches and version upgrades. At BITS we manage that process for you with our centralised patch management solutions. We can work on-site or perform upgrades remotely, all backed by our service level agreements.

Security Management Solutions

Security is central to everything we do. We provide comprehensive security solutions to our clients that allow them to carry out their work, safe in the knowledge that their computer network and vital company data are protected and secure.

Managed Mail Filtering

Nothing wastes more time than an inbox full of junk email. Our managed email filtering keeps unwanted emails at bay. Take advantage of our managed cloud email and say goodbye to spam forever.

Managed Backup & Recovery

Can you recover if you suffer sudden data loss or a crashed server?With our managed backup & recovery services you can rest easy and stop worrying about data loss or faulty hardware. Secure offsite backups let us recover any data and have you back up and running in no time.

Managed Print Solutions

Say goodbye to faulty printers, missing toners, and expensive hardware. With managed print services you only pay for what you use and the hardware is fully covered as part of every contract. In the event of a fault, an engineer will be despatched to site straight away to get you back online.