Support Services

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LAN & Server Support

Your network and server are critical to the operation of your business. If an issue arises our team of qualified and experienced technical staff can get your system back up and running as fast as possible.
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Helpdesk

As a BITS client you will have access to our helpdesk and you can concentrate on your core business safe in the knowledge that you have technical support available to you if and when the need arises.
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Onsite Support

When Helpdesk support or our Remote support does not successfully resolve the logged call, then we can dispatch an engineer (or team) to your offices to resolve the issue on-site.
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Remote Support

As part of our commitment to getting issues resolved as quickly as possible for our clients, we also provide Remote Support – logging into our client PCs/Servers via secure channel and resolving the problem.
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